Own Correspondent
17th October 2024
ABSA has officially launches its first ever self-service branch at The Fields Mall. This occasion marks an exciting milestone for Absa Bank Botswana, as it continues to innovate and deliver convenient banking solutions that meet the evolving needs of local customers.
“At Absa, we are committed to offering banking experiences that are not only efficient and accessible but also aligned with the fast-paced lifestyles of our customers. The introduction of this self-service branch allows us to provide banking that is seamless and available around the clock, ensuring that our customers can access our services whenever and wherever they need them, said Valeta Mthimkhulu, Retail Director of ABSA Botswana.
She said, “Our self-service branches are designed to empower customers with the ability to conduct a wide range of banking transactions independently. Whether it’s deposits, withdrawals, transfers, or account inquiries, this facility is equipped to handle them all—quickly and securely.”
This is in line with ABSA’s broader ambition to drive digital transformation in Botswana’s financial sector, ensuring we remain at the forefront of modern banking.
This branch also reflects our commitment to innovation and inclusivity, as it caters to customers who prefer a more flexible and digital-first approach to banking. It is more than just a convenience—it is an enabler of financial access and empowerment for individuals and businesses alike.
“As we embark on this new chapter, we are excited to continue leading in customer-centric innovation while making banking easier and more accessible for all Batswana,” said Mthimkhulu.
